What we’ve done

EQ have a deep understanding of stakeholder engagement and recognise how important it is for utility companies to use engagement to shape their future plans. They produce thoughtful engagement strategies, based on research and best practice guidance and are able to manage all aspects of delivering events. We always have excellent feedback from our stakeholders and I wouldn’t hesitate to recommend them to others in the industry.

I have known and worked with various communications companies throughout London over the last nine years, and have found them to be the most enthusiastic, professional and end-goal-driven to date. I would have no hesitation in recommending EQ Communications.

EQ Communications have the ability to provide invaluable strategic advice on our projects whilst still being prepared to roll their sleeves up and deliver the sort of on-the-ground communications support that we need for our many sites around the country. They build strong and long-lasting relationships with communities and the people that represent them and are thoroughly professional and easy to work with. They have become an integral part of our team.

EQ Communications has a highly professional team. Their trained facilitators are expert practitioners who are able to draw out fascinating insights from some of our most important stakeholders, which will help to shape our future investment priorities. The team is also very well organised and easy to work with.

We’ve been working with the team for six months. They have been professional, reliable and responsive to our needs. They have always made themselves available by phone, email or in person, give excellent advice and are always willing get stuck in and provide support when we need it.

EQ carried out a thorough and comprehensive benchmarking exercise, which highlighted the good work being done by other utilities and companies outside of our sector. It informed our engagement plan providing a solid footing for our future work in this area.

When EQ delivered our perceptions audit, they took a really deep dive into the issues. Rather than just push out a link to an online survey, they held phone calls with our stakeholders to really get under the skin of what they think and deliver really insightful results. This helped me to fine-tune tune the way that we work as a business. I am delighted.

On behalf of the village thank you so much you have helped us reach a goal that seemed to get further away and on a personal level it has been a pleasure to meet and deal with you and I wish you both all the very best for the future.

EQ Communications’ facilitation was engaging and inclusive. I felt no pressure or judgement giving my views as a customer amongst industry experts.

Thank you Lucy. Really pleased that your consultation isn't tokenism.

Facilitation by EQ Communications was the best I’ve seen!

Your level of knowledge of highly technical subjects like DSO is really impressive.

EQ Communications ran a very informative event, with good use of technology for interaction and engaged everyone in the room as the groups debated.